Answering now

Night shift

Manchester

0161 496 0114
Call now

No answerphone. No call centre. Just a plumber, in a van, now.

Nightshift covers Greater Manchester for burst pipes, blocked drains, dead boilers and everything else that will not wait until Monday. A person picks up, not a machine, and that person is usually the one who turns up.

Average response, last 30 days
41min
Call outs in 2025
1847
People, which is all of us
6
Jobs put out to subcontractors
0

What we come out to

Four calls make up most of our nights.

01

Water coming through a ceiling

Get everybody out of the room and find the stopcock. If you cannot find it, ring anyway and we will talk you to it while the van is moving. Most of these are a failed compression joint or a nail through a pipe from somebody's flooring.

Typical on site 22 min / stopped in under an hour

02

Drain backing up into the house

Stop using every tap and toilet in the building. We arrive with jetting gear and a camera on the same van, so we clear it and then show you on screen what caused it, which matters when the blockage is on a shared run.

Typical on site 34 min / camera survey included

03

Boiler dead in the cold

Gas Safe registered, and we carry the parts that actually fail: diverter valves, PCBs, pumps and fans for the common Worcester, Vaillant, Ideal and Baxi units. If it needs a part we do not have, you get temporary heaters that night at no charge.

Typical on site 38 min / heaters lent free

04

Frozen condensate at minus four

The one that takes out half of Manchester on the first hard frost. Often we can walk you through thawing it on the phone in ten minutes for nothing, and we would rather do that than charge you for a drive across town.

Often fixed on the phone / no charge

Coverage

How long it actually takes us to reach you.

Median door to door, measured across every call out we logged in 2025. Not a marketing number. The slow ones are slow because of the M60, and we would rather tell you that on the phone than surprise you at midnight.

M1 M4

Ancoats and the city centre

18 min

M5 M6

Salford and Ordsall

24 min

M14 M20

Fallowfield and Didsbury

29 min

M16 M32

Stretford and Old Trafford

31 min

SK1 SK4

Stockport and the Heatons

38 min

OL1 OL8

Oldham and Chadderton

44 min

WA14 WA15

Altrincham and Hale

47 min

BL1 BL3

Bolton

58 min

Outside those postcodes we will still come out, and we will tell you honestly on the phone how long it is going to be before you decide.

Price

Every number, before you ring.

  • Call out and first hour, weekdays 8am to 6pm£95
  • Call out and first hour, evenings and weekends£135
  • Call out and first hour, midnight to 6am£180
  • Each hour after the first, any time£65
  • PartsTrade +15%
  • If we cannot fix it£0

The crew

Six people. That is the whole company.

  • Dean

    Gas Safe 578412

    22 years

  • Priya

    Gas Safe 601883

    9 years

  • Marek

    Drainage and CCTV

    14 years

  • Tom

    Jetting and excavation

    6 years

  • Aisha

    Heating and controls

    11 years

  • Ray

    Nights, mostly

    31 years

From the call log

02:14 Tue

Ceiling coming through in the back bedroom. Twenty minutes to get here, five to stop it, and the bill was the number quoted on the phone.

Chorlton, M21

23:40 Sat

Boiler dead, two small children in the house and minus one outside. Back on before midnight, and they left heaters in the hall just in case.

Salford, M6

19:15 Thu

Rang three other firms first. Two answerphones and one that could come Tuesday. Nightshift picked up on the second ring.

Prestwich, M25

If it is an emergency, ring. Do not email.

Around the clock, every day of the year 0161 496 0114

Everything else

control@nightshift.example
Answered inside the hour, 8am to 6pm.

The yard

Unit 4, Pollard Street
Ancoats, Manchester M4 7DB

Registrations

Gas Safe 578412
WaterSafe approved
Public liability to £5m