No answerphone.No call centre.Just a plumber,in a van, now.
Nightshift covers Greater Manchester for burst pipes, blocked drains, dead boilers and everything else that will not wait until Monday. A person picks up, not a machine, and that person is usually the one who turns up.
Burst pipes / Blocked drains / Dead boilers / No hot water / Leaking radiators / Overflowing toilets / Frozen condensate / CCTV drain surveys / High pressure jetting / Soil stack repairs /Burst pipes / Blocked drains / Dead boilers / No hot water / Leaking radiators / Overflowing toilets / Frozen condensate / CCTV drain surveys / High pressure jetting / Soil stack repairs /
What we come out to
Four calls make up most of our nights.
01
Water coming through a ceiling
Get everybody out of the room and find the stopcock. If you cannot find it, ring anyway and we will talk you to it while the van is moving. Most of these are a failed compression joint or a nail through a pipe from somebody's flooring.
Typical on site 22 min/ stopped in under an hour
02
Drain backing up into the house
Stop using every tap and toilet in the building. We arrive with jetting gear and a camera on the same van, so we clear it and then show you on screen what caused it, which matters when the blockage is on a shared run.
Typical on site 34 min/ camera survey included
03
Boiler dead in the cold
Gas Safe registered, and we carry the parts that actually fail: diverter valves, PCBs, pumps and fans for the common Worcester, Vaillant, Ideal and Baxi units. If it needs a part we do not have, you get temporary heaters that night at no charge.
Typical on site 38 min/ heaters lent free
04
Frozen condensate at minus four
The one that takes out half of Manchester on the first hard frost. Often we can walk you through thawing it on the phone in ten minutes for nothing, and we would rather do that than charge you for a drive across town.
Often fixed on the phone/ no charge
Coverage
How long it actually takes us to reach you.
Median door to door, measured across every call out we logged in 2025. Not a marketing number. The slow ones are slow because of the M60, and we would rather tell you that on the phone than surprise you at midnight.
Postcodes
Area
015304560
Median
M1 M4
Ancoats and the city centre
18 min
M5 M6
Salford and Ordsall
24 min
M14 M20
Fallowfield and Didsbury
29 min
M16 M32
Stretford and Old Trafford
31 min
SK1 SK4
Stockport and the Heatons
38 min
OL1 OL8
Oldham and Chadderton
44 min
WA14 WA15
Altrincham and Hale
47 min
BL1 BL3
Bolton
58 min
Outside those postcodes we will still come out, and we will tell you honestly on the phone how long it is going to be before you decide.
Price
Every number, before you ring.
Call out and first hour, weekdays 8am to 6pm£95
Call out and first hour, evenings and weekends£135
Call out and first hour, midnight to 6am£180
Each hour after the first, any time£65
PartsTrade +15%
If we cannot fix it£0
The crew
Six people. That is the whole company.
Dean
Gas Safe 578412
22 years
Priya
Gas Safe 601883
9 years
Marek
Drainage and CCTV
14 years
Tom
Jetting and excavation
6 years
Aisha
Heating and controls
11 years
Ray
Nights, mostly
31 years
From the call log
02:14 Tue
Ceiling coming through in the back bedroom. Twenty minutes to get here, five to stop it, and the bill was the number quoted on the phone.
Chorlton, M21
23:40 Sat
Boiler dead, two small children in the house and minus one outside. Back on before midnight, and they left heaters in the hall just in case.
Salford, M6
19:15 Thu
Rang three other firms first. Two answerphones and one that could come Tuesday. Nightshift picked up on the second ring.